Shipping to US
After we received your orders, it will take up to 24 hours to process the transaction. We assumed the information you provided is correct which you will be responsible for all errors that may occur. Shipping will take 1-5 weeks depending on the availability of stock. Special orders may take 4-7 weeks. Delivery will be by freight or airline carriers.
The driver is not responsible from unloading from the back of the truck. The driver gives out only one attempt delivery. Customers will be responsible if re-delivery cost occurred. Shipping is not free for all products unless noted on the product’s description. NAILCHATS.COM will not liable for any damage once merchandises shipped out to a freight forwarder or a non-final destination.
We guarantee our customers will receive their order(s) in the 100% condition. However, unexpected things happen. When receiving your order delivery, customers should inspect all units for any damages. If boxes are damaged from outside, you should take pictures as proofs and write on the report before signing the BOL. If you believe damaged or wrong product(s) is received from what you’ve ordered, you should take pictures as proofs. In those cases you should then contact our customer service departments for replacements at 1.833.677.8899.
Thank you for choosing us as your supplier.